Delete your Game On account

Last updated: 18 September 2026

This page explains how to delete your Game On account and what happens to your data when you do.

Delete it in the app

Sign in, open Profile, tap Delete account and confirm with Delete permanently. It works the same on the website at trygameon.com and in the iOS and Android apps. Deletion takes effect immediately and can't be undone.

If you can't sign in

Write to us through the Contact page at trygameon.com/contact from the email address on your account, and we'll delete the account for you.

What is deleted

Deleting your account removes your sign-in methods and sessions, so no device can sign in again; your push notification tokens; your notifications; your group memberships and invites; blocks, both yours and other players' blocks of you; and your places on upcoming waiting lists. Your profile is wiped: name, email, username, phone, photo, bio, city, country, skill level, position and sports, and your username becomes free for someone else to take. Your uploaded profile photos, earlier ones included, are deleted from storage, as are the images of any group left with no members.

What is kept

Some records stay, with nothing linking them to you, so that other players' history and our moderation records remain intact: chat messages you sent, shown as "Deleted user"; past event rosters and event history; venues you suggested; reports you filed; moderation records; and statistics.

Upcoming events and groups

Upcoming events you organise are cancelled, and their players are notified. Groups you own pass to the member who has been in the group longest.

Delete your account - Game On